Website Accessibility Statement

Our Commitment to Accessibility

At Jack Smith Glass & Sash Inc. we are committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to ensure our digital presence is inclusive and welcoming.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Jack Smith Glass & Sash Inc. strives to conform our website to WCAG 2.1 Level AA standards. We regularly audit and update our website content, structure, and underlying HTML code to maintain this level of accessibility.

Accessibility Features on Our Site

To ensure our digital platforms are usable for everyone, we focus on maintaining core accessibility requirements, including but not limited to:


  • Providing descriptive alternative text (alt tags) for meaningful images.
  • Maintaining a text-to-background color contrast ratio that meets or exceeds the 4.5:1 standard for clear readability.
  • Ensuring full keyboard navigability so users can access all menus, links, and forms without requiring a mouse.
  • Structuring content with a clear and logical heading hierarchy (using sequential H1, H2, and H3 tags) to allow screen readers to navigate seamlessly.

Ongoing Efforts and Limitations

Despite our best efforts to ensure accessibility of all pages and content on our website, some components—such as older third-party integrations, embedded maps, or legacy PDF documents—may occasionally present technical limitations. We actively monitor these elements and work diligently to find accessible alternatives or remediate code issues as they arise.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, experience difficulty navigating any part of our site, or require assistance accessing our services, please contact us immediately. We will gladly work with you to provide the information, item, or transaction you need through an alternative, accessible communication method.


  • Email: info@jacksmithglass.com
  • Phone: 707-544-0640
  • Mailing Address: 1050 North Dutton Ave. Santa Rosa, CA 95401

 

We aim to respond to accessibility inquiries and support requests within 5 business days.